Frequently asked questions - Games

Questions

  1. Will I get a CD/DVD-ROM in the mail?
  2. Do I need to connect to the internet everytime I want to play a game?
  3. Can I play my game on another computer?
  4. Do I need to pay everytime I want to play a game?



1. Will I get a CD/DVD-ROM in the mail?
No, you download the game directly to your computer after the purchase is completed.


2. Do I need to connect to the internet everytime I want to play a game?
This depends on the game. Normally, you only need to be connected to the internet when you download the game, not while you play it. Some games depend on a copy protection system that verifies the game online when you start the game, so these games require an internet connection.


3. Can I play my game on another computer?
In most cases, yes you can. You can download a game to a new computer by logging in to your Dixons Downloads account on that computer and access the games you have purchased. There can be restrictions on how many computers you can install the game, for instance most EA games can be installed on up to three computers.


4. Do I need to pay everytime I want to play a game?
No, you don't. You pay for a game once, just like when you buy it in a retail store.